Where I've Been: Building the Wave I've Been Waiting to Ride
After six months of silence, here's what I've been building: Expert Scale and APEX REPLICANT—a platform to help experts …
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You can't call your board. Your team can't know you're uncertain. Your co-founder is too close to see clearly.
Talk it through with 25 years of SaaS scaling experience. Available 24/7.
Start Your Coaching SessionFriday board meeting: "Why is engineering so slow?"
Saturday morning: CEO started doubting his VP of Engineering.
Sunday evening: Convinced himself it was a people problem.
Tuesday 2 AM: Couldn't sleep. Made the decision alone. Fired the VP.
The result?
→ 3 months to find replacement
→ 2 months to onboard new VP
→ Same problems still there
→ $500K+ in cost and lost momentum
→ Team trust damaged
The real problem?
It was never the person. It was:
→ Misaligned expectations between leadership and engineering
→ Measuring velocity instead of customer outcomes
→ No cross-functional collaboration framework
→ Product and engineering working in silos
He made a critical decision alone. And he was wrong.
That's when I realized: The most expensive mistakes happen when leaders have no one with real experience to talk decisions through with.
I've watched this pattern repeat dozens of times in 25 years. That's why I built something different.
These are the late-night, high-stakes, trajectory-changing conversations that determine whether you scale successfully or burn out trying.
The bicycle-to-race-car decision. How to evaluate technical debt vs. new features. When rebuilding is actually the right answer (and when it's a $2M mistake).
Understanding the gap between executive expectations and engineering reality. How to measure what actually matters. Customer-centric metrics that drive results.
Cross-functional pod structure vs. departmental silos. Building trust and ownership across teams. Creating shared accountability for outcomes.
First-time executive transitions (engineer → leader). What got you here won't get you there. Optimizing for strengths vs. fixing weaknesses.
People problem vs. process problem. When to fix and when to part ways. How to know if you're about to make a $500K mistake.
Translating technical complexity to business impact. Setting realistic expectations. Showing progress when velocity is down.
These are the decisions that determine your company's trajectory. And you shouldn't have to make them alone.
Start Your Free Coaching SessionCritical decisions don't wait for scheduled meetings. My Digital Protégé is available 24/7—at 2 AM, on Sunday, whenever that decision can't wait.
Not generic advice from ChatGPT. Actual frameworks I developed scaling QuantumDelta, working with dozens of fractional CTO clients, and making expensive mistakes so you don't have to.
I ask the questions you haven't thought of. Challenge your assumptions. Help you see blind spots. This isn't validation—it's strategic thinking.
Your Digital Protégé conversations are 100% confidential—never shared publicly or with third parties. I review sessions to better serve you, which means when you're ready to upgrade to coaching or discovery, I already understand your situation deeply. It's private, purposeful, and personalized.
First session is completely free. No credit card. No scheduling. No pressure. Just a conversation when you need one.
Different tools for different needs. All designed to help you make better decisions.
Here's my philosophy:
My Digital Protégé is better than me for 24/7 availability—it's trained on my 25 years of experience and always ready when you need it most. I review sessions so when you upgrade to coaching or discovery, I already understand your situation. Sometimes you need immediate guidance at 2 AM. Sometimes you need full engagement with data analysis and transformation. Sometimes you need ongoing partnership with weekly check-ins. Start with Digital Protégé (free first session), then choose the path that fits your needs.
Founded and led QuantumDelta for over a decade. Built scalable solutions for hundreds of customers.
Helped scale a SaaS company to $100M+ ARR and successful IPO. Guided franchise from 1 to 100+ locations.
Currently serving multiple SaaS companies with data-driven transformation and systematic scaling.
Host of "SaaS Growth: Scaling with a Fractional CTO" sharing insights on leadership and scaling.
After 25 years in the SaaS industry, I've learned that scaling is like transitioning from riding a bicycle to driving a race car. The fundamentals change, the speed increases, and what got you here won't get you there.
I've been both CEO and CTO. I've made the expensive mistakes. I've felt the 2 AM anxiety of critical decisions with no one to call. I've experienced the loneliness of leadership.
That's why I built this. Because every SaaS leader deserves access to experienced guidance at the moments that matter most—without the 6-month commitment or $300K price tag.
My methodology centers on three core elements: Exploring (understanding through data), Guiding (providing clear roadmaps), and Coaching (developing your capabilities).
I believe deeply that "if you take care of your customers, they will take care of you." That's why I measure success by reduced customer support tickets, improved product adoption, and genuine customer satisfaction—not velocity or story points.
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Available 24/7. First session completely free. No credit card required.
Start Your Free Coaching Session NowJoin SaaS leaders who've stopped making critical decisions alone